Delivery Policy

Last updated: 2026

Because our eSIMs are digital products, there is no physical shipping. Here's how delivery works.

1. Instant Electronic Delivery

As soon as your payment is confirmed, your eSIM is generated and delivered to the email address you provided at checkout. In most cases this happens within seconds. You'll receive an email containing your QR code and activation instructions.

2. What You Receive

• A unique QR code to install your eSIM
• A direct activation link
• Step-by-step setup instructions for iPhone and Android

3. Activation

You can activate your eSIM at any time on a compatible device — before you travel or once you've arrived. Activation takes under two minutes and requires no physical SIM card.

4. Delivery Issues

If you don't receive your delivery email within a few minutes, check your spam folder first. If it's still missing, contact support with your order number and we'll resend it immediately.